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Our services

Concept Development & Branding

  Helping new or existing establishments refine their identity, theme, and target market to stand out in the industry.

 

Our Approach:

  • Research Your Vision – We start by getting to know your brand, values, and target audience to tailor a unique concept.
  • Market Research – We conduct an in-depth analysis of your competitors and market trends to position your brand effectively.
  • Develop Brand Identity – We work with you to create a strong visual identity, including logo, color scheme, and overall design aesthetic.
  • Finalize Your Concept – We refine the concept based on feedback and ensure that it resonates with your audience and aligns with your goals.


Financial & Cost Control Strategies

   Identifying cost-saving opportunities and improving profit margins through inventory management, portion control, and pricing strategies.

 

Our Approach:

  • Review Financials – We analyze your current financials to identify areas of improvement.
  • Identify Cost-Saving Opportunities – We assess inventory, portion control, and labor costs to find ways to increase your profit margins.
  • Set Financial Goals – We work with you to set measurable financial goals and create a plan to reach them.
  • Monitor & Adjust – We regularly track your financial performance and make adjustments to ensure sustainable growth.


Operations & Efficiency Optimization

   Streamlining workflow, reducing waste, and improving service speed to enhance profitability and customer experience. 

 

Our Approach:

  • Evaluate Operations – We conduct a thorough review of your kitchen and front-of-house operations to identify bottlenecks and inefficiencies.
  • Optimize Workflow – We implement systems to streamline processes, reduce waste, and improve service speed.
  • Staff Training – We provide training on the new systems to ensure smooth implementation and improved efficiency.
  • Ongoing Monitoring – We monitor operations regularly and make adjustments as necessary to ensure long-term success.

New Restaurant Openings & Turnaround Strategies

    Assisting with launching new restaurants or revamping struggling businesses for long-term success.

 

Our Approach:

  • Market Research – We assess the local market, competition, and customer demographics to create a solid strategy for your new or struggling restaurant.
  • Business Planning – We help you develop a detailed business plan, including budget, location analysis, and operational strategy.
  • Design Operations & Layout – We assist in designing restaurant workflows and layout for maximum efficiency.
  • Manage Opening or Turnaround – We oversee the launch or revamp process, ensuring everything runs smoothly and profitably.
  • Track Progress & Adjust – We monitor the business’s performance and make adjustments to ensure long-term success.

Menu Development & Engineering

    Crafting a profitable and appealing menu by balancing food cost, presentation, and customer preferences.

 

Our Approach:

  • Menu Analysis – We review your existing menu (if applicable) for profitability, customer preferences, and overall appeal.
  • Cost Calculations – We ensure that every menu item is priced correctly, considering food costs and profit margins.
  • Design & Layout – We create a visually appealing menu that reflects your brand and ensures an easy customer experience.
  • Testing & Refining – We gather feedback from staff and customers, refining the menu for maximum impact.

Staff Training & Development

      Coaching front-of-house team on service excellence, efficiency, and upselling techniques.

 

Our Approach:

  • Assess Training Needs – We evaluate your staff’s strengths and areas for improvement.
  • Create a Training Plan – We develop a customized training plan that targets key areas such as customer service, upselling, and product knowledge.
  • Conduct Training Sessions – We deliver interactive training sessions designed to engage and empower your team.
  • Ongoing Evaluation – We continuously assess staff progress and provide additional coaching to refine their skills.


Marketing & Customer Engagement

  Creating promotional strategies, loyalty programs, and online/offline marketing plans to attract and retain customers.

 

Our Approach:

  • Develop a Marketing Strategy – We craft a targeted marketing plan based on your audience, competitive landscape, and goals.
  • Create Promotions – We help you design seasonal promotions, loyalty programs, and events to boost customer engagement.
  • Engage with Customers – We create strategies to keep customers coming back, whether through email marketing, social media, or in-person events.
  • Measure Success – We analyze the effectiveness of your marketing campaigns and adjust them for maximum ROI.

Bar Program & Beverage Strategy

      Designing a profitable and well-curated bar menu, optimizing liquor costs, and training bartenders on mixology and customer service.

 

Our Approach:

  • Evaluate Current Bar Menu – We assess your current drink offerings to ensure they align with your brand and customer preferences.
  • Create a Beverage Menu – We design a profitable, well-curated beverage menu that caters to your target market.
  • Optimize Liquor Costs – We calculate liquor costs and establish portion sizes to maintain profitability.
  • Train Bartenders – We provide bartender training on mixing, presentation, and customer service to elevate the guest experience.
  • Monitor & Adjust – We track sales and refine your bar program based on performance.

Mystery Dining & Quality Audits

    Conducting undercover evaluations to assess food, service, and ambiance, providing actionable feedback for improvement.

 

Our Approach:

  • Plan the Mystery Dining Evaluation – We identify key areas to evaluate, including food quality, service, and ambiance.
  • Conduct Mystery Dining – We visit the restaurant as a customer to experience it firsthand and gather unbiased feedback.
  • Provide a Detailed Report – We deliver a comprehensive audit with actionable feedback for improvement.
  • Follow-Up Evaluation – We conduct a follow-up to assess improvements and suggest further adjustments if needed.


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